Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
You can usually collect your prescription 2 to 3 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Pharmacy First: Minor ailments scheme
Pharmacy First is a scheme available for children and people who do not have to pay for their prescriptions and are suffering from a common ailment.
Your local pharmacist will be able to offer you expert advice and medicines for a wide range of common ailments without the need to visit your GP.
No appointment is necessary but you will need to give your pharmacist your NHS number, or your child’s NHS number to receive advice, and where appropriate, medicines free of charge.
If you do not know your NHS number, you can use the NHS: Find your NHS number service.
Some of the common ailments included are:
- Bites, stings, allergies and hayfever
- Constipation and diarrhoea
- Earache
- Teething
- Sore throat
- Vaginal thrush
- Athlete’s foot
- Acute bacterial conjunctivitis
- Haemorrhoids
- Threadworm
- Warts and verruca’s
Lichfield and Burntwood
Below is a list of local pharmacies who are participating in the scheme.
- Boots (Local) Pharmacy, Langton Grange Medical Centre, Eastern Avenue, Lichfield, WS13 7FA
Phone 01543 264902 - Boots The Chemist, 4/8 Tamworth Street, Lichfield, WS13 6JJ
Phone 01543 263149 - Boots Waitrose, c/o Waitrose Stonnyland Drive, Off Sainte Foy Ave, Lichfield, WS13 6RX
Phone 01543 253994 - Chasetown Pharmacy (Northwoods), 23 High Street, Chasetown, WS7 3XE
Phone 01543 682921 - Co-Op Pharmacy (Mid-Counties), 3 Boley Park Shopping Centre, Ryknild Street, Lichfield, WS14 9XU
Phone 01543 258370 - Co-Op Pharmacy (Mid-Counties), Greenhill Health Centre, Church Street, Lichfield, WS13 6JL
Phone 01543 252221 - Day Night Pharmacy, Precinct, Chase Road, Burntwood, WS7 0DW
Phone 01543 676952 - Fradley Pharmacy, Unit 6 The Stirling Centre, Tye Lane, Fradley, WS13 8ST
Phone 01543 444428 - Jhoots Pharmacy, St Chads Health Centre, Dimbles Lane, Lichfield, WS13 7HT
Phone 01543 419200 - Jhoots Pharmacy, 7 Lichfield Road, Burntwood, WS7 0HH
Phone 01543 682338 - Lloyds Pharmacy, Unit 3, Burntwood Shopping Centre, Chase Terrace, Burntwood, WS7 1JR
Phone 01543 685740 - N & J’s Chemist, Morley Road Shopping Centre, Morley Rd, Burntwood, WS7 9AZ
Phone 01543 676302 - Whittington Pharmacy, 13b Main Street, Whittington, WS14 9JU
Phone 01543 432456
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.