Welcome to

The Westgate Practice Online

Practice Closure

The Practice will close at 2pm (1pm at Shenstone) on Tuesday 19^th March for PLT (staff training) and reopen as usual on Wednesday 20^th March 2019

REFURBISHMENT OF THE PRACTICE

The Westgate Practice is undertaking a program of refurbishment.  This is due to begin on 1^st April and as a result some patients may find that they need to wait in a different area to be called for their appointment.  This will initially involve Doctors rooms and we request patients with a Doctor’s appointment, take extra note of where they should wait to be called.  We appreciate your understanding and co-operation during this time.

The surgery will initially benefit from 13 doctors and 5 nurses rooms being refurbished.  This will benefit doctors, nurses and especially patients, providing fit for purpose, clean spaces in which to offer and receive care.  Please check the website regularly to keep informed of our progress.

TRAFFIC DISRUPTION

Work has now started on the Greenhill and Rotten Row traffic lights and is expected to last until approximately the end of June 2019. Click on the link below for more information. May we advise you to allow extra time for travelling to your appointment.

https://lichfieldlive.co.uk/2018/04/27/changes-to-crossings-at-lichfield-junction-designed-to-improve-traffic-flow-along-key-city-centre-route

Try our E-Consult Service below

 view this useful video eConsult 

 Extended Access Appointments - Lichfield and Burntwood GP Network

 From the 1st of September 2018, in addition to the Practice’s normal opening hours, you can also book an appointment to see a local clinician in the evenings between 6:30 to 8:00 pm, or on Saturday and Sunday at locations across Lichfield and Burntwood. GP Practices are working together to provide Extended Access appointments to our patients. This means that your appointment may be with a different GP or health professional  based in a different location or Practice than you are used to, and some of these appointments are telephone only.  These appointments are pre-bookable by contacting the surgery during our normal opening times. When you call, our receptionists will be able to help you to find a suitable appointment.

NOTICE FOR PATIENTS WHO SUFFER FROM COELIAC DISEASE

NHS England have recently announced that from 4th December 2018 certain gluten-free items will no longer be available on prescription. Please see click on the link below for more information

Gluten-Free Prescribing Changes

At The Westgate Practice in Lichfield our doctors and nurses take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

Please note, to access our online appointment and prescription services, patients will need to register for this service. Please call into our surgery at your convenience, bringing one form of identification with you - thank you.

At Westgate we offer a text reminder service to all our patients who inform us of their mobile number. This service is used to remind patients of appointments booked and for general clinic dates. Any risk of the messages being intercepted is addressed by minimising the information sent. If you use the online services to update your contact details and do not want to be included in the text reminder service please contact the practice. 

We have a variety of leaflets about our services at Westgate Practice, which can be picked up from both our Greenhill and Shenstone sites. If you would like information in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know.