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Westgate News

Welcome to our website.

Pharmacy First: Minor Ailments Scheme

Pharmacy First is a scheme available for children and people who do not have to pay for their prescriptions and are suffering from a common ailment. Your local pharmacist will be able to offer you expert advice and medicines for a wide range of common ailments without the need to visit your GP. See the tab on the right hand side of the page for more information.

Choose and Book

Choose and Book is an electronic referral service which gives people a choice of place, date and time for their first outpatient appointment in a hospital or clinic. When you and your GP agree you need to see a specialist you will be able to choose from a list of hospitals and clinics.

You will be given an appointment reference number, a password and the link to the secure Choose and Book website. You will also be able to book your appointment by telephone.

Patient Information Leaflets

We have a variety of leaflets about our services at Westgate Practice, which can be picked up from both our Greenhill and Shenstone sites. If you would like information in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know.

Carer's Health Check

Have you had your Carer's Health Check? If not contact Reception and ask for an appointment.

Medical Record Summary

Patients now have access to a summary of their medical record relating to medications, allergies and adverse reactions and vaccinations. Patients will need to have registered for on-line services in order to access their record.

Named GP for all Patients

All patients at the Westgate Practice have a ‘Named GP’ who oversees their care. We also call your ‘Named GP’ your ‘Usual GP’. You can however, continue to book appointments with any GP of your choice. If you are not sure who your ‘Named GP’ is, ask the receptionist at your next visit.

Current fees:

Why do GPs charge fees?  Isn't the NHS supposed to be free?

The NHS provides most health care to most people free of charge, but there are exceptions.  It is important to understand that GP’s are not employed by the NHS; they are self-employed, and they have to cover their costs – staff, buildings, etc – in the same way as any business.  The NHS covers costs for NHS work, but for non-NHS work and the fee has to cover the doctor’s costs. 


In recent years more and more organisations have been involving doctors in a whole range of non-medical work.  Examples of non-NHS work are short letters for employers, record extracts, private fit notes etc. (full list of non-NHS work and charges detailed below). 

I only need a doctor’s signature – what is the problem?

When a doctor signs a medical certificate or completes a report or letter, it is a condition of remaining on the Medical Register that they only sign what they know to be true.  In order to complete even the simplest of forms the doctor might have to check the patient’s entire medical record.  Carelessness or an inaccurate report can have serious consequences. 


Private letters may take up to 5 working days to be done.

Please see the list below for details of fees that the Westgate Practice charge:



Passport form

No Longer Provided

Holiday cancellation letter


Holiday cancellation exam


Immunisation (giving fee – non-NHS)


Fitness to travel letter


Fitness to travel exam


OFSTED child minder forms


Yellow fever certificate (Westgate Patient)


Yellow fever certificate (Non-Westgate Patient)


Short letter – for employers


Record extract – for employers


Pre-employment medical


Private fit note


Freedom from infection letter


Elderly driver/diabetic medical


HGV/racing driver medical


Diabetic letter


Fitness for sports medical


Fitness for sports record extract


Photocopy of medical records

(Hard copy records or hard copy & computerised)

£10.00 administration+ 50p per page + postage: to a total maximum of £50.00

Copy of medical records

(Computerised only)

£10.00 + postage

Lasting power of attorney

£105.00 - in surgery

£150.00 - home visit

Overseas visitors

£60.00 – in surgery

£100.00 – home visit

Firearms/Shotgun Licence Report


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website