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Confidentiality

Confidentiality and how we share your information. 

The practice is registered with the Information Commissioners Office and fully abides by the  principles of the Data Protection Act.  Confidentiality is one of the keystones of medicine and is central to maintaining trust in the doctor-patient relationship; information you give us is treated in the strictest confidence. The practice complies to Access to Medical Records legislation as well as the Caldicott guidelines which are specific NHS guidance on confidentiality. Dr James Rockett is the Practice Caldicott Guardian. Identifiable information about you will be shared with others in the following circumstances:

  • Third parties (e.g Medical Insurance) patient consent is always obtained first.
  • Within the NHS for secondary care patient information is delivered in a secure manner with consent from GP.
  • Information given to the Health Authority is always in an anonymous format.

 

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

 

If you feel uncomfortable discussing an issue whilst you are at the front desk then please make the receptionist aware and we would be more than happy to talk to you in a seperate room.

 

All Patients have the right to view their record. You can do this easily by signing up for “Patient Access” if you have a smart phone or computer. Please visit the surgery, bringing with you proof of your identity and speak with one of our Receptionists who will provide you with a passcode to access the Patient Access app.

The following privacy notice provides information on why we share your data, please contact the surgery if you wish to opt out of this data sharing.

Westgate Privacy Notice

Westgate Privacy Notice for Children


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.

Model Publication Scheme - further information

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