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Westgate News

Welcome to our website.

Pharmacy First: Minor Ailments Scheme

Pharmacy First is a scheme available for children and people who do not have to pay for their prescriptions and are suffering from a common ailment. Your local pharmacist will be able to offer you expert advice and medicines for a wide range of common ailments without the need to visit your GP. See the tab on the right hand side of the page for more information.

Choose and Book

Choose and Book is an electronic referral service which gives people a choice of place, date and time for their first outpatient appointment in a hospital or clinic. When you and your GP agree you need to see a specialist you will be able to choose from a list of hospitals and clinics.

You will be given an appointment reference number, a password and the link to the secure Choose and Book website. You will also be able to book your appointment by telephone.

Patient Information Leaflets

We have a variety of leaflets about our services at Westgate Practice, which can be picked up from both our Greenhill and Shenstone sites. If you would like information in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know.

Carer's Health Check

Have you had your Carer's Health Check? If not contact Reception and ask for an appointment.

Medical Record Summary

Patients now have access to a summary of their medical record relating to medications, allergies and adverse reactions and vaccinations. Patients will need to have registered for on-line services in order to access their record.

Named GP for all Patients

All patients at the Westgate Practice have a ‘Named GP’ who oversees their care. We also call your ‘Named GP’ your ‘Usual GP’. You can however, continue to book appointments with any GP of your choice. If you are not sure who your ‘Named GP’ is, ask the receptionist at your next visit.

What is

In order to improve healthcare across the country, NHS England have commissioned the service. This is an automated information extraction process and requires the participation of all GP practices. Despite confidentiality laws, under certain circumstances personal and confidential data can be collected if it is in the public’s interest. will use information from your medical records for secure research in order to improve healthcare, services and quality of care.


What data will be extracted?

The service does not need to extract your whole GP record. Only the minimum amount of information required will be used. The data to be extracted from GP systems will include:

  • DOB
  • Postcode
  • NHS number
  • Gender
  • Referrals
  • NHS prescriptions
  • Other clinical data

Your forename and surname will not be collected.


I have already opted out of the Summary Care Record (SCR), is this the same as the service?

No. The Summary Care Record and services are completely separate. If you have already opted out of the Summary Care Record, you will still need to opt out of the service using one of our opt out forms available at reception. Please refer to the ‘Summary Care Record’ tab on the homepage for more information about how to opt out of the Summary Care Record.


Further Information

If you would like more information about the service, please visit or contact the surgery.


Patient Information Leaflet   Please click here to download the patient information leaflet

Patient FAQs   Please click here to download the patient FAQs

Opt-out Form   Please click here to download the opt-out form

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